SUPPORT

Frequently Asked Questions

Help Centre

How To Add a Renewal in Know Your Dosh

Last Updated: 31 July, 2025

This guide provides a straightforward, step-by-step process for adding a renewal in Know Your Dosh, specifically for ‘Broadband’ – making it easy for customers to manage their subscriptions and regular payments efficiently. By following these instructions, customers can ensure that their renewals are recorded accurately, helping them stay organised and informed about their financial commitments....

How To Mark Reminders as ‘Taken Care Of’

Last Updated: 31 July, 2025

This guide provides a straightforward method for efficiently managing renewal reminders within the Know Your Dosh platform. By following simple steps, customers can easily mark renewal reminders as ‘taken care of’, ensuring items are organised and up to date. This streamlined process enhances productivity and helps maintain focus on important financial commitments. 1. Navigate to...

How To Update Renewal Dates in Know Your Dosh

Last Updated: 1 August, 2025

This guide provides a straightforward method for updating renewal dates in the Know Your Dosh platform. By following the simple steps outlined, customers can ensure their renewal information is accurate and up-to-date, which can help in managing their subscriptions and regular payments effectively. Accessing this guide will streamline the update process, saving time and preventing...

Managing the Calendar on Know Your Dosh – incl. Syncing to Google/Outlook

Last Updated: 1 August, 2025

This guide provides essential instructions for effectively managing your calendar on Know Your Dosh, including how to sync it with Google or Outlook. By understanding the colour-coded priorities and notifications, you can ensure timely action on important tasks. The ability to sync your calendar enhances organisation, allowing you to view all reminders in one place....